Maintenance & Support
MAINTENANCE
Most of my maintenance clients come to me after something broke.
Usually it's a site nobody had touched in a year: an outdated plugin, a contact form that quietly stopped sending, an SSL certificate that expired on a Sunday. A care plan costs less than that phone call. I keep the site updated and backed up, and I fix small problems before they turn into big ones.
"Small issues get expensive when they sit for months."
What A Care Plan Covers
Website & App Maintenance
Bug fixes, plugin and dependency updates, content changes and cross-browser fixes, handled as they come up.
Security & Backups
Security patches applied and checked, and automated off-site backups that I test, so a restore actually works when you need one.
Dedicated Support
A direct line to me for urgent problems, with response times agreed up front in your plan.
Continuous Improvement
A product that isn't improved slowly becomes a product that's replaced. Every quarter I look at speed, UX and analytics and send you a short list of improvements worth making.
Inherited a site nobody wants to touch?
I'll take a look and tell you what shape it's in.
All Services
Plan Highlights
Uptime & SSL Monitoring
Automated checks with alerts, so I know before you do
Backups
Daily off-site backups and regularly tested restores
Security Updates
Patches and dependency upgrades, applied and verified
Monthly Hours
Reserved time each month for tweaks and small features
Inherited a site nobody wants to touch?
I'll take a look and tell you what shape it's in.
Direct line
